The minimum deposit amount on SnapEx is 50 USDT or 0.002 BTC (“Minimum Amount”). None of deposited asset will be accountable to the balance increment nor no refund for such deposit will be approved if the user deposit less than the Minimum Amount.
User may check whether the deposit amount meet the Minimum Amount if his/her account does not update the balance with increment from such deposit after certain small amount of USDT/BTC was deposited. If the deposit amount do less than Minimum Amount, the user is advised to deposit same type of asset to the same address until the accumulating deposit amount pending to be processed equivalent to or greater than 50 USDT or 0.01 BTC.
If you have any enquiry for the balance of your SnapEx’s Account, you may check all records in the tab “Fund Details” on page of “My Account”, you are also recommended to crosscheck the records with the transaction statements from third party blockchain explorer.
Security and user experience are always SnapEx’s priority, thank you for your support and consideration.