Dear valued SnapEx users,
The high volatility in the Ethereum (ERC20) market and high-frequency transactions on the entire network in the past 24 hours have caused network congestion. As a result, some users may be experiencing delays in receiving funds or failing to withdraw funds.
To mitigate this situation, we are absorbing additional GAS fees to speed up your deposits and withdrawals process. We advise users to deposit and/or withdraw USDT through the OMNI network (instead of ERC20) for the time being. Please rest assured that all transactions will proceed safely and smoothly.
However, we cannot rule out the possibility of extreme market movement in the future that may further affect transaction time and fees on the cryptocurrency network.
If you are experiencing any USDT-ERC20 or Ethereum deposit or withdrawal issues, please contact the admins in the official SnapEx Telegram group.
3 September 2020