SnapEx Update Maintenance Bulletin (Version 2.10.0)

Dear valued SnapEx users,

SnapEx will be undergoing a product update (Version 2.10.0) from 15:30 (GMT+8) on 28th May 2020.

Improvements for Version 2.10.0 will include:

• Further improvement on the logic for the execution price on limit orders for security reasons (i.e. Currently, assuming a limit buy order set at 10,000, BTC ask price moves from 9,999 to 10,001 -- 10,000 is treated as execution price. This has caused numerous security issues in the past, so after the update, 10,0001 market ask price will be considered instead in accordance with industry standards)

• Inclusion of Indicator Storage function 

• Removal of "Quick" function on the App, while "Pro" function is kept to speed up the App efficiency

• Improved order list interface on the App

• Improved error message pop-ups on the Web

• Auto page refresh after switching languages on the Webpage

The platform and app will be offline for the duration of this product update. All users are advised to refrain from using the SnapEx Pro App and Web Trader until the upgrading process has been completed.

It is recommended that users with open margin positions re-assess their trades before the update process starts at 15:30 (GMT+8). Kindly close all pending orders and do not place any Limit Orders to execute during this time. All open orders and limit orders will be force liquidated before the start of the update.

The product update will take approximately 4-5 hours. This is based on our best estimates and may vary. We will maintain regular communication on the progress of the update through our various social media channels.

We apologize for any inconvenience caused during the system update process.

SnapEx Team

25th May 2020