SnapEx will be undergoing a product update (Version 2.9.0) from 10:00 to 14:00 (GMT+8, Singapore time) on 6th May 2020.
Improvements for Version 2.9.0 will include:
Email registration: New users can now choose to register through email address as well as mobile phone number
Account verification: Users can now use at least one of the following verification options: mobile phone verification, email verification, and Google verification
New KYC process: Users can use their personal ID to authenticate one SnapEx account, and one account only; authentication requires that a user holds their personal ID up so that it has visible ID information (users who have already passed real-name authentication are not affected)
New transaction fee calculation: The formula for calculating the fees is now Margin x Leverage x 0.15%
New referral link format: Short links are now available for you to invite friends onto the platform (old invitation links will still work)
The platform and app will be offline for the duration of this product update. All users are advised to refrain from using the SnapEx Pro App and Web Trader until the upgrading process has been completed.
It is recommended that users with open margin positions re-assess their trades before the update process starts at 10:00 (GMT+8) and ends at 14:00 (GMT+8).
The product update will take approximately 4-5 hours. This is based on our best estimates and may vary. We will maintain regular communication on the progress of the update through our various social media channels.
We apologize for any inconvenience caused during the system update process.