Dear valued SnapEx user,
SnapEx will be undergoing system maintenance from 15:00 to 16:00 (GMT+8, Singapore time) on 15th January 2020.
All users are advised to refrain from using the App and Web trader during the upgrading process.
This system maintenance will help to optimize trade creation and processing to allow for more efficient order creation.
It is recommended that users with open margin positions re-assess their trades before the upgrade begins at 15:00 (GMT+8). This will mitigate against price fluctuations that may occur during the upgrade period.
The system upgrade will take 1-2 hours. This is based on our best estimates and may vary. We will maintain regular communication on the progress of the upgrade on our various social media channels.
We apologize for any inconvenience caused during the system upgrading process.
15th January 2020