SnapEx will be undergoing a product upgrade (Version 2.5.4) from 10:30 to 12:00 (GMT+8, Singapore time) on 11th November 2019.
All users are advised to refrain from using the App and Web trader during the upgrading process.
Improvements for V2.5.4 include:
1. Optimize system stability
2. Optimize the user experience
It is recommended that users with open margin positions re-assess their trades before the upgrade begins at 10:30 (GMT+8). This will mitigate against price fluctuations that may occur during the upgrade period.
The system upgrade will take 2-3 hours. This is based on our best estimates and may vary. We will maintain regular communication on the progress of the upgrade on our various social media channels.
We highly recommend all iOS users to re-download and re-install the app from App Store for the improved features to be fully functional.
We apologize for any inconvenience caused during the system upgrading process.
November 8, 2019