SnapEx will be undergoing a product upgrade (Version 2.5.3) from 16:00 to 18:00 (GMT+8, Singapore time) today on 24th October 2019.
All users are advised to refrain from using the App and Web application during the upgrading process.
Improvements for Version 2.5.3 include:
1. SNAP points can be used to reduce transaction fees on Limit Orders
2. ERC20 to fully support ETH deposit
We are also implementing additional functional and speed upgrades in this new version in order to further improve your experience, based on the input we have received from SnapEx users.
It is recommended that users with open margin positions re-assess their trades before the upgrade begins at 16:00 (GMT+8). This will mitigate against price fluctuations that may occur during the upgrade period.
Please note that all iOS users will be required to re-download and re-install the app from App Store.
The system upgrade will take 2-3 hours. This is based on our best estimates and may vary. We will maintain regular communication on the progress of the upgrade on our various social media channels.
We apologise for any inconvenience caused and thank you for your understanding.
October 23, 2019