As a platform, SnapEx is a tool used by thousands of traders from all corners of the globe to earn profits. In our effort to safeguard user funds and the integrity of the platform, we will reimburse users who have opened positions during periods that the platform may be inaccessible due to unforeseen circumstances.*
These situations may arise from server overload due to large influxes of users trading on SnapEx or other technical errors that the platform may experience.
The reimbursements made by SnapEx will be made on good faith for users who apply and complete the form (linked below) with all the required credentials and information. Our team will vet through the applications before approving or rejecting the reimbursement applications.
If you have placed an order during a period that SnapEx app or web trader becomes inaccessible, please click the link below to submit your application: