How long does it take to complete deposit and withdraw?
Deposit through OTC is real-time. Deposit through external wallets depends on congestions in the blockchain network.
For withdrawals below 2,000 USDT:
Processing time for withdrawals will not exceed 3 hours for Monday to Friday.
For withdrawals above 2,000 USDT:
Processing time for withdrawals will not exceed 3 hours during working hours (9am - 5pm, GMT +8) for Monday to Friday.
For withdrawals after working hours (after 5pm, GMT +8), the withdrawal request will be processed during the next business day.
For all withdrawal requests made during weekends:
The withdrawal will be processed on the following Monday.